Terms of Service

Welcome to Toysvala. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms, please do not use our website or services.

2. About Toysvala

Toysvala is an online store offering toys, games, educational products, collectibles, and related products for children and families across India.

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to limit quantities purchased per customer or order.
  • Product images are for illustration purposes only. Actual products may vary slightly due to manufacturing updates or screen display differences.
  • We reserve the right to discontinue any product at any time without notice.

4. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • In the event of a pricing error, Toysvala reserves the right to cancel the order and issue a refund if payment has already been made.

5. Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Cancel orders suspected of fraud, unauthorized transactions, or misuse of promotional offers.
  • Contact customers for verification before processing certain orders.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

6. Payment

We accept payment through secure payment gateways and approved payment methods available on the website.

Toysvala does not store credit card or debit card information on its servers.

7. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, including weather conditions, courier delays, natural disasters, strikes, or governmental restrictions.

8. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Customers must review the policy before placing an order.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful activities.
  • Attempt to gain unauthorized access to the website or systems.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information.

10. Intellectual Property

All content on this website, including logos, graphics, images, product descriptions, text, designs, and trademarks, is the property of Toysvala or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Third-Party Services

Our website may contain links to third-party websites or services.

Toysvala is not responsible for the content, policies, or practices of any third-party website.

12. Limitation of Liability

To the maximum extent permitted by law, Toysvala shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website.
  • Delayed deliveries.
  • Product misuse.
  • Service interruptions.
  • Technical issues beyond our control.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Disclaimer

All products and services are provided on an "as available" basis.

While we strive for accuracy, we do not guarantee that all website content, product descriptions, pricing, or availability information will always be error-free.

14. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

15. Changes to Terms

Toysvala reserves the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

17. Contact Information

For questions regarding these Terms of Service, please contact us:

Toysvala
Email: toysvala@gmail.com
Phone: +91 9374801565
Address: Surat, Gujarat, India

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.